Overview
Nova Soft Labs apps are free to download. Some apps offer optional premium features or ad removal that you can unlock through a subscription or a one-time purchase — all processed securely through Google Play.
This policy applies to all current and future Nova Soft Labs apps, including our remote control apps, QR Code, PayShare, Arrow Escape, and any other apps we publish on Google Play. Not every app offers purchases, and each app's exact options are shown inside that app.
Purchase Options
Depending on the app, you may see one or more of these options:
- Monthly subscription — billed every month, renews automatically
- Yearly subscription — billed once per year, renews automatically
- Lifetime / one-time purchase — a single payment for permanent access to the features described, with no renewals
- Remove Ads or in-game items — one-time purchases available in some apps
Before you buy, the upgrade screen inside the app and the Google Play purchase screen show the exact price in your local currency, the billing period, any free trial, and what features are included. Prices may vary by region.
Plans by App
Remote Control Apps
- Monthly and Yearly subscriptions, each with a 3-day free trial for eligible users
- Lifetime one-time purchase (no trial)
- Premium features may include ad-free use and advanced controls such as touchpad, keyboard, and app launcher, as described in each app
Other Apps (QR Code, PayShare, Arrow Escape and future apps)
- Purchase options, if any, are shown on the upgrade or store screen inside each app
- These may include a one-time purchase to remove ads, premium features, or in-game items such as hints
- If an app offers a subscription, the terms in this policy (free trial, renewal, cancellation) apply to it
Free Trial
Some subscriptions include a free trial for eligible users. The trial length is shown before you confirm. During the trial, you get full access to the premium features at no charge.
How the free trial works:
- The trial starts when you confirm the subscription on the Google Play purchase screen
- You will not be charged anything during the trial period
- When the trial ends, your subscription automatically converts to a paid plan at the price shown when you subscribed
- To avoid being charged, cancel at any time before the trial ends through Google Play
- Google Play decides trial eligibility based on your account history — usually one free trial per app
Billing & Renewal
All subscriptions are billed and managed by Google Play. By subscribing, you authorise Google Play to charge your payment method on a recurring basis until you cancel.
- Monthly: charged every month, starting from the end of any free trial
- Yearly: charged once per year, starting from the end of any free trial
- Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date
- If the price changes, Google Play will notify you in advance, and where required you will be asked to accept the new price
- If a payment fails, Google Play may retry the charge, and your subscription may be paused or cancelled if payment cannot be collected
How to Cancel
You can cancel your subscription at any time. Cancelling stops future renewals, and you keep premium access until the end of the period you have already paid for.
Steps to cancel on Android:
- Step 1: Open the Google Play Store app
- Step 2: Tap your profile icon in the top right corner
- Step 3: Tap Payments & subscriptions → Subscriptions
- Step 4: Select the Nova Soft Labs app subscription
- Step 5: Tap Cancel subscription and follow the prompts
You can also manage subscriptions at play.google.com/store/account/subscriptions.
Refunds
Refunds are handled by Google Play in accordance with its refund policy. Because Google processes all payments, Nova Soft Labs cannot issue refunds directly.
How to request a refund:
- Within 48 hours of a purchase, you can usually request a refund directly from Google Play using Google Play's refund page
- After 48 hours, contact us at support@novasoftlabs.com with your app name and Google Play order number (starts with "GPA."), and we will review your request
- Refund eligibility is decided under Google Play's refund policy and applicable consumer law
One-Time Purchases
Lifetime plans and other one-time purchases (such as Remove Ads) are charged once, with no recurring charges.
- You are charged once at the time of purchase — no subscription and no renewals
- Your purchase is linked to your Google Play account
- If you reinstall the app or move to a new device, you can restore it by using the same Google Play account
- One-time purchases do not include a free trial
- Consumable in-game items (such as hints) are used up when spent and cannot be restored after use
Managing Your Plan
Everything related to your purchases is managed through your Google Play account. Purchases are linked to your Google Play account, not to an app account (such as a PayShare login).
- View your plan: Google Play → Profile → Payments & subscriptions → Subscriptions
- Cancel: see the How to Cancel section above
- Change payment method: Google Play → Profile → Payments & subscriptions → Payment methods
- Restore a purchase: reinstall the app using the same Google Play account; where available, you can also tap "Restore purchases" in the app
- Switch plans: where the app supports it, you can change plans from the upgrade screen; otherwise, cancel your current plan and buy the new one after your current period ends
If you have an issue that cannot be solved through Google Play, contact us — we are happy to help.
Governing Law
This Subscription Policy is governed by the laws of Pakistan. All billing and payment processing is also governed by Google Play's Terms of Service.
If you have a billing issue we have not resolved, you may contact your local consumer protection authority. Nothing in this policy limits your statutory rights as a consumer under the laws of your country.
Contact & Support
Have a question about your subscription, a billing issue, or need help cancelling? Reach out to us:
Nova Soft Labs
Lahore, Punjab, Pakistan
We aim to respond to all inquiries within 48 hours. Please include the app name and a description of your issue so we can help you quickly.